Gym Etiquette The Manager or Venue Officer has the authority to remove any individual or group from the premises if their behaviour is deemed inappropriate or disruptive to the proper use of the Centre. In serious cases, memberships may be cancelled and fines issued in accordance with Shire of Harvey local laws.
Dress code - Wear appropriate workout attire and closed footwear at all times. Bare feet are only allowed in the designated stretching area.
Hygiene and Equipment Care:
- Use a towel on equipment while working out.
- Wipe down equipment after use—cleaning stations are provided.
- Return weights after use to keep the space organised for everyone.
- To prevent damage, please avoid dropping weights.
Respect for Others:
Keep language respectful and appropriate.
Be mindful of others - don't reserve equipment or sit on equipment while scrolling through your phone.
During busy times, limit cardio machine use to 20 minutes if others are waiting.
Respect the privacy of others and refrain from capturing images or videos without their explicit consent.
Food & Drinks:
By following these simple guidelines, we can create a welcoming space for everyone. Repeated disregard for gym etiquette may result in suspension or cancellation of membership.
Memberships may be cancelled at any time by providing written notice. If cancellation is due to permanent illness or incapacity, a medical certificate must also be provided. There are no cancellation fees, but any refund will be considered at the discretion of management.
To suspend your membership, you must complete a suspension form before your intended absence. Suspension requests will not be accepted over the phone or backdated.
You must specify a return date - “until further notice” is not permitted. Your membership will automatically resume on the nominated return date without additional notice.
Suspensions are free of charge within the following limits:
- 3-month membership: 2 weeks minimum, 1 month maximum
- 6-month membership: 2 weeks minimum, 2 months maximum
- 12-month membership: 2 weeks minimum, 3 months maximum
With a valid medical certificate, suspensions may be extended up to 150 days. Please allow 7 days’ notice for all suspension requests. Memberships cannot be cancelled while suspended.
Gym/Dual members have access to the gym 24 hours a day, 7 days a week. There are occasional functions throughout the year which will result in the closure of the gym. Members will be given advanced notice via email, social media or in-house advertising.
The Centre is staffed between the hours of:
- Monday to Friday 7:30am – 8pm
- Saturday and Sunday 9am – 2pm
- Public Holidays - Centre is closed. Gym remains open 24 hours.
Member access to the gym is restricted between 1pm and 2pm every Monday, Wednesday and Thursday for a specific, seniors-only fitness class. Casual gym usage is only available when the Centre is staffed.
- During normal hours: Enter through the front doors.
- After hours (24/7 access): Use the rear entrance on the western side of the HRCC building (near the hockey oval).
- Tap your fob on the sensor plate to unlock the door. Do not allow entry to anyone who has not scanned their own fob.
Access fobs are strictly for personal use and must not be shared. Allowing others to use your fob or granting entry to non-members will result in disciplinary action:
- 1st Offence: Warning
- 2nd Offence: 2-week suspension (deducted from your annual suspension time allowance and may incur a fee)
- 3rd Offence: Membership cancellation
Management reserves the right to cancel memberships for any breach of these conditions.
If your access fob is lost or stolen, please contact the HRCC immediately. Lost fobs attract a $20 replacement fee, payable at the time of receiving your new fob.
A first aid station and defibrillator is located on the East wall of the gym, near the desk.
During staffed hours:
- please contact a HRCC team member for first aid assistance.
Outside staffed hours:
- please use the first aid kit as required
- complete an incident form. This allow us to follow up with you if required and helps us track any pattern of incidents.
Hygiene wipes and sprays are supplied at several stations throughout the gym. For your personal comfort and that of others, please use the wipes and sprays on all equipment straight after use and use a towel over the equipment when you are using it.
It is strongly recommended that patrons have their mobile phone with them at all times when using the 24/7 gym, so you can contact emergency services directly on 000, if required.
A duress alarm are located on the wall next to the first aid equipment and defibrillator. These can be carried on your persons for the duration of your workout if desired. When activated the duress alarm will contact the police who will attend and assess the situation.
Activation of the duress alarm without a valid reason may result in any associated call-out costs being charged to the person/s responsible
For your safety, CCTV cameras are installed throughout the HRCC complex and are continually recording.
With the exception of the 24 hour gym, the remainder of the HRCC building is alarmed outside of staffed hours. Please do not use the exit door from the gym onto the courts (unless in an emergency) as this will activate the alarm.
We encourage you to use the pigeon holes provided to store your personal belongings. For the safety of all users, bags and other personal belongings are not to be carried around or left on the floor of the gym.
The use of illicit drugs and/or alcohol is strictly prohibited within the premises. Those found under the influence will have their membership terminated immediately.
The gym has an audio/visual entertainment system and low level background music is played during normal opening hours. During non-staffed hours, there will be no background music in the gym. Personal audio speakers are not permitted within the gym however, personal headphones are welcome.
For your safety, we recommend working out with a partner during unstaffed hours, especially when using free weights or performing exercises where you are positioned between the weight and the floor or bench eg. bench press
If you find any equipment that is damaged or requires maintenance, please alert HRCC staff. During unstaffed hours, complete the appropriate form and place an Out of Order sign on a visible part of the machine.
Any gym users found to have wilfully damaged or misused any equipment may be held liable for the cost of repair or replacement